FAQ

Do you require deposits for appointments?

No, we do not require deposits for any of our services

How long do I have to cancel or reschedule my appointment?

Life happens and sometimes we may need to reschedule or cancel their appointments however we do require 24 hours to cancel the appointments and 3 hours to reschedule for us to be able to rearrange our operations. 

What is a Zen's home spa?

Zen's home spa is a service that provides a variety of spa treatments and services in the comfort of a client's own home. This can include
massages, facials, and many more.

How do I book an appointment with a Zen's home spa?

You can usually book an appointment by our app or online through our website.

What kind of services can I expect from a Zen's home spa ?

Services offered can vary depending on the preferences of clients, but typically include massages, facials, body treatments, aromatherapy, hot
stone massage, or reflexology and more.

What kind of equipment and supplies do I need ?

Our therapist will bring their own equipment and supplies to your home, including a massage table or chair, towels, oils, lotions, and other
products necessary for the services being provided.

What should I expect during my appointment?

Your appointment will typically start with a consultation to discuss your needs and preferences, followed by the treatment
or service you have booked. The therapist will usually provide instructions on how to prepare for the service beforehand,
such as removing makeup or wearing loose clothing

How much does a home spa service cost?

Costs vary depending on the service and the business you choose. You can usually find pricing information on the
business's website or by downloading our App.

What should I do to prepare for my home spa appointment?

Your therapist will usually provide instructions on how to prepare for your appointment beforehand, but in general, you
should make sure the room where the service will be performed is clean and clutter-free, and that you have a space for
the therapist to set up their equipment.

How long do home spa appointments typically last?

The length of your appointment will depend on the service you have booked, but most treatments last between 60
minutes to 90 minutes.

What should I do after my home spa appointment?

Your therapist will usually provide instructions on how to care for your skin or body after your appointment. In general, it
is a good idea to drink plenty of water, avoid alcohol and caffeine, and avoid strenuous activity for a few hours after your
treatment to allow your body to fully relax and recover.

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Monday to Friday 10:00 - 22:00 hrs
Saturday 10:00 - 22:00 hrs
Sunday 10:00 - 22:00 hrs
ZENʼS

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